Terms of Service

Agreement to Terms

By accessing and using DCloud.dev ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, you should not use this service.

These Terms of Service ("Terms") govern your use of our headless CMS platform, including all content, tools, and services available through our website and API.

Description of Service

DCloud.dev provides a headless content management system (CMS) platform that combines:

• Managed Drupal hosting with multisite architecture
• Next.js integration and GraphQL APIs
• Developer tools and dashboard for content management
• Automated provisioning and scaling of Drupal instances
• Content delivery and performance optimization

Account Registration

To use our Service, you must:

• Provide accurate, complete, and current information
• Maintain the security of your account credentials
• Be at least 13 years old (or legal age in your jurisdiction)
• Have the authority to enter into this agreement
• Use the Service in compliance with all applicable laws

You are responsible for all activities that occur under your account and for maintaining the confidentiality of your login credentials.

Acceptable Use Policy

Permitted Uses

You may use our Service to:

• Create and manage content management systems
• Develop websites and applications using our API
• Store and deliver content to your users
• Integrate with third-party services and tools

Prohibited Uses

You may not use our Service to:

• Violate any laws, regulations, or third-party rights
• Distribute malware, viruses, or harmful code
• Send spam, phishing emails, or unsolicited communications
• Infringe intellectual property rights
• Host illegal content or facilitate illegal activities
• Attempt unauthorized access to our systems
• Overload our servers or disrupt service availability
• Reverse engineer or attempt to extract our source code

Service Plans and Billing

Service Tiers

• Free Tier: Limited resources with community support
• Premium Plans: Enhanced features, resources, and priority support
• Enterprise: Custom solutions with dedicated support

Payment Terms

• Premium plans are billed monthly or annually in advance
• All fees are non-refundable unless required by law
• Price changes will be communicated 30 days in advance
• Overages may apply for usage beyond plan limits
• Accounts may be suspended for non-payment

Content and Data

Your Content

You retain all rights to content you create and upload to our Service. However, you grant us a limited license to:

• Store, process, and deliver your content
• Make backup copies for security and recovery
• Analyze usage patterns to improve our Service
• Display your content as directed by you

Content Responsibility

You are solely responsible for your content and must ensure it:

• Complies with all applicable laws and regulations
• Does not infringe third-party rights
• Does not contain malicious code or security vulnerabilities
• Meets our community guidelines and policies

Data Backup and Recovery

While we maintain regular backups, you are responsible for maintaining your own backups of critical data. We provide tools to export your content but cannot guarantee complete data recovery in all circumstances.

Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. Our commitments include:

• Uptime Target: 99.9% monthly uptime for premium plans
• Maintenance: Scheduled maintenance with advance notice
• Support: Technical support based on your service plan
• Status Updates: Real-time status information on our status page

Service interruptions may occur due to maintenance, updates, security incidents, or circumstances beyond our control.

Intellectual Property

Our Rights

DCloud.dev and its licensors own all rights to the Service, including:

• Software, code, and algorithms
• User interface and design elements
• Documentation and educational materials
• Trademarks, logos, and branding

Open Source Components

Our Service incorporates open source software components (including Drupal) that are subject to their respective licenses. These components remain available under their original licenses.

Privacy and Security

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. We implement security measures including:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication systems
• Incident response and notification procedures

Termination

Termination by You

You may terminate your account at any time by:

• Using the account deletion feature in your dashboard
• Contacting our support team
• Canceling your subscription through the billing interface

Termination by Us

We may terminate or suspend your account for:

• Violation of these Terms or our policies
• Non-payment of fees
• Fraudulent or illegal activities
• Extended periods of inactivity
• Technical or security reasons

Effect of Termination

Upon termination, your access to the Service will be suspended, and your data may be deleted after a reasonable grace period. We will provide data export capabilities where technically feasible.

Disclaimers and Limitations

Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We disclaim all warranties including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement and accuracy of information
• Uninterrupted or error-free operation
• Security against unauthorized access

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE.

Our total liability for any claims shall not exceed the amount you paid us in the 12 months preceding the incident giving rise to liability.

Indemnification

You agree to defend, indemnify, and hold harmless DCloud.dev and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Service or violation of these Terms.

Governing Law and Disputes

These Terms are governed by the laws of [Jurisdiction] without regard to conflict of law principles. Any disputes shall be resolved through:

• Good faith negotiation between the parties
• Binding arbitration if negotiation fails
• Courts of [Jurisdiction] for matters not subject to arbitration

Changes to Terms

We may update these Terms periodically. Material changes will be communicated through:

• Email notification to your account
• Prominent notice on our website
• In-app notifications

Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Contact Information

For questions about these Terms of Service, please contact us: