Privacy Policy

Introduction

DCloud.dev ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our headless CMS platform and related services.

By using DCloud.dev, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Company name and job title
• Account credentials and authentication information
• Billing and payment information
• Communication preferences

Technical Information

We automatically collect certain technical information, including:

• IP address and location data
• Browser type and version
• Device information and operating system
• Usage patterns and interaction data
• Log files and error reports

Content and Data

Through your use of our Drupal hosting services:

• Content you create and store in your Drupal sites
• Database information and configurations
• API usage and integration data
• Performance and analytics data

How We Use Your Information

We use the collected information to:

• Provide and maintain our headless CMS services
• Process transactions and manage billing
• Authenticate users and secure accounts
• Provide technical support and troubleshooting
• Monitor service performance and uptime
• Send important service notifications
• Improve our products and develop new features
• Comply with legal obligations and resolve disputes

Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• Service Providers: With trusted third parties who help us operate our services (hosting, payments, analytics)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Multi-factor authentication options
• Access controls and monitoring
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain user sessions and authentication
• Remember user preferences
• Analyze usage patterns and improve performance
• Provide personalized experiences

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our services.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information
• Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@dcloud.dev.

Data Retention

We retain your information for as long as necessary to provide services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Account Information: Until account deletion or 3 years of inactivity
• Content and Data: As long as your Drupal sites are active
• Log Data: 12 months for security and troubleshooting
• Billing Records: 7 years for accounting and tax purposes

Third-Party Services

Our platform integrates with third-party services including:

• Authentication: Google OAuth, GitHub OAuth
• Infrastructure: DigitalOcean, Vercel
• Analytics: Usage analytics and performance monitoring
• Payment Processing: Secure payment providers

These services have their own privacy policies, and we encourage you to review them.

Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

• Email notification to your registered address
• Prominent notice on our website
• In-app notifications

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: